Like so many others I remember exactly where I was when I heard of the planes hitting the towers at the World Trade Center. We had gathered in the cafeteria at Compaq Computer in Marlboro, MA to watch the news on TV. Much to our collective horror we saw the second plane strike.
“Okay, my name is Betty Ong. I’m [Flight Attendant] Number 3 on Flight 11. Our Number 1 got stabbed. Our purser is stabbed. Nobody knows who stabbed who and we can’t even get up to business class right now because nobody can breathe. And we can’t get to the cockpit, the door won’t open.” Flight attendantBetty Ong to the American Airlines emergency line